Shipping Policy

At Rozana Store, we are committed to delivering your orders quickly and safely. Please read our shipping policy below for complete information.

🚚 Order Processing Time

All orders are processed within 1–2 business days after order confirmation.

Orders are not processed on Sundays or public holidays.

📍 Shipping Locations

We currently ship across India.

Delivery to remote or rural locations may take additional time.

⏱ Estimated Delivery Time

Metro Cities: 3–5 business days

Other Cities & Towns: 4–7 business days

Delivery timelines may vary depending on the courier partner and delivery location.

💰 Shipping Charges

Shipping charges (if applicable) are clearly displayed at checkout before payment.

Free shipping offers may be available on selected orders or during promotional periods.

📦 Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

You can track your shipment using the provided tracking information.

❌ Shipping Delays

Delays may occur due to unavoidable circumstances such as weather conditions, festivals, courier issues, or other operational reasons.

In such cases, we will do our best to keep you informed.

📞 Contact Us

For any shipping-related questions or order support, please contact us:

Email: rozanastore01@gmail.com

Customer Support Hours: Monday to Saturday | 10:00 AM – 6:00 PM